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Xerox DocuMate 515 Flatbed Color 15PPM 60ODPI 24BIT USB 2.0 TWAIN VRS PDF (XDM5155D-WU)

Xerox DocuMate 515 Flatbed Color 15PPM 60ODPI 24BIT USB 2.0 TWAIN VRS PDF (XDM5155D-WU)Brand: Visioneer
Category: CE

List Price: $828.68
Buy New: $232.80
as of 9/5/2010 07:16 CDT details
You Save: $595.88 (72%)

In Stock


New (22) Used (2) from $232.80

Seller: superdeal01
Rating: 3.0 out of 5 stars 2 reviews
Sales Rank: 15,615

Format: CD
Platform: Windows 2000
Media: Electronics
Autographed: No
Memorabilia: No
Number Of Items: 1
Batteries Included: No
Operating System: Windows
Shipping Weight (lbs): 11.5
Dimensions (in): 13 x 17.5 x 7
Legal Disclaimer: We do not in any way represent that any part we sell is legal to possess in your jurisdiction. Check with you local authorities to ensure it is legal for you to possess before buying!
Warranty: 1 year warranty

MPN: XDM5155D-WU
Model: XDM5155D-WU
UPC: 785414110452
EAN: 4711860803590
ASIN: B001AZRCT6

Availability: Usually ships in 1-2 business days

Features:
  • SCANNER, XEROX DOCUMATE 515, 24 BIT

Accessories:


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Editorial Reviews:

Product Description
FLATBED COLOR 15PPM 600DPI PERP24BIT USB 2.0 50 PAGE ADF SCANNER


Customer Reviews:
5 out of 5 stars Great scanner, great value   April 10, 2010
J. Edwards (Big-D)
0 out of 6 found this review helpful

What can I say, I have two of the previous version of this scanner and got one of these because the price was the same as the older unit. This one's quality is just as great, it's faster, and has function buttons on the face. Great job, HP!


1 out of 5 stars Don't Waste Your Money Unless the Scanner can sit on top of the Computer   April 17, 2010
Curtis Hall (Phoenix, AZ.)
9 out of 10 found this review helpful

I purchased a Xerox Documate 515 on Feb. 26, 2010 as my old Visoneer 9450 is not compatible with Windows 7 - nor will it be. The Documate 515 was recommended as a compatible replacement. Read all the literature and ordered it. Arrived in quick order. Due to a heavy traveling schedule however, it was not installed until March 26th. I Flatbed scanned a test a page and it scanned just fine. I did not however use the ADF to scan multiple pages. I registered the product this very day - March 26th, 2010. Back to a heavy traveling schedule and the Scanner was not used again to scan even one document after its initial set-up on March 26th, until early April. I noticed that it would frequently "freeze" half way through a page. Had to turn it off and try again. Sometimes it would scan sometimes it would freeze - more often it "Froze".

Multiple page scans would freeze after the very first page. Most frustrating. Called Visioneer who recommended the scanner as a likely Visoneer 9450 replacement. They referreed me to PaperPort - manuafacture of the software used to scan my documents. They referred me to Xerox. Called Xerox on April 8th, 2010. They suggested I try connecting it to a Laptop and see if that corrected the problem. IT consultant was next scheduled for and came April 14th and we did just that, connected the USB cable to a laptop - still freezes with great regularity. Have to pull the page out of the scanner after turning it off and then on again.

Called Xerox tech support on April 14th - how long is the USB cable they asked? 10 feet I said. That is probably the problem they informed - try a 4 foot cable. At four feet the scanner has to damn near sit on top of the computer and if not on top, I have virtually no place to put the scanner anywhere near the computer. This corrected the problem completely - single sheet, multile page scans - no freezing. I informed Xerox Tech Support that my Visoneer was working just fine with a 12 foot USB cable with virtually no problems. USB 2.0 Specifications is 5 METERS I informed and that four feet is just barely over 1 METER. The requirement to use a 4 four cable was NO where in their literature and had I known this I never would have purchased this product. I was then informed that ALL Xerox Scanners require a four foot USB Cable - "might" work with a 6 foot but that's a "might" they informed.

Unacceptable - It is now April 14th and I am "Out of Warranty" for something I was never informed of - a four foot cable requirment. Nothing they could, or "would" do for me. Purchase a Xerox Sanner if you will - personally, I will never purchase another Xerox product of any kind for fear of what they don't tell me in their literature and also for their total lack of customer care.


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